While I’m having one of those days. . .

By Mir
September 9, 2008
Category Quick Tips

… I guess it’s time to bring up that thing I’ve been avoiding.

As of September 1st, Amazon is no longer offering price adjustments.

That means that if you buy something and a week later they lop $100 off the price, you can’t just shoot them an email and get your money back, the way we used to. For tightwads like us, this is a sad, sad thing.

On the other hand, you would still have the option of rebuying the item in question and returning the first one (even if you return the second one with the slip from the first one, if the first item was already in use). That’s a lot bigger hassle, of course, and costs more (in shipping), but it can be done.

Maybe if enough people start doing that, Amazon will bring back their price adjustment policy.

Look, I’m sure it was costing them a lot of money to be as liberal with the price adjustments as they were. I get it. On the other hand, I think just doing away with it altogether could be really problematic, especially for a retailer known for their schizophrenic pricing structure. (It’s $5! Now it’s $8! Whoops, wait, now it’s $3!)

Personally, I’ll still be shopping there, because it’s convenient and the deals are good. But Amazon hasn’t been super forthcoming about the policy change and I just wanted to make folks aware of it. Caveat emptor, and all of that.

5 Comments

  1. Pretty big change for it not to be emailed to people, or otherwise posted on the home page.

  2. I check Amazon everyday and heard about the change too. It’s disappointing bc you’re right, their pricing is all over the place.

    I was watching the price of a double stroller for several weeks and noticed the price jump around a $40 range from day to day, or hour to hour. I purchased it when I saw that a certain price seemed to be the lowest it was going to get. The price went down from the lowest point today and I was still able to get it on the price guarantee bc I purchased it before Sep 1st.

    It’s a bummer, but it’s still a great place to shop, and they usually have the best deals around.

  3. That is SAD. Amazon has been like daytrading recently, with their prices swooping up and down, and so I always felt better knowing I could get an adjustment if they did a wild swoop. Now they just seem unstable and risky.

  4. Bummer. Our budget doesn’t allow me to make online purchases very often, and Amazon’s price adjustments were a major factor in making that an OK place to spend my few bucks! 🙁

  5. Thanks for letting us know!

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