I happened to be at TJ Maxx this week with my daughter, looking for a new purse. I found one I really liked, but it was still quite a bit more than I wanted to pay.
My daughter—ever my protege—checked out the price tag and declared that I should “totally get it” on account of it already having been marked at the original TJM reduced price, then discounted twice more. In fact, we could see that the cost was now about 25% of the original MSRP. (Two words: Italian leather. Mmmmm.)
That bag had a few scuff marks. So I took it to a manager and asked if she might take a bit more money off, on account of the bag’s condition. She said that it had already been marked down twice, so the best she could do was another 10%. I told her I would need to think about it a bit more, and what should I do if I decided I wanted it at that price? Just tell the cashier, she said, that she’d okayed another 10%.
It was still more than I wanted to spend, but in the end I decided to buy it and take it home; if I got it home and realized I’d really spent too much, I could always return it. (But if I left it there, it might be gone if I decided I really wanted it.) We went to pay and I told the cashier what the manager had said. She said she’d get the manager behind the counter to make a new tag for it.
And the new tag was for 25% off instead of 10% off. I don’t know why—I don’t know if it was an accident or if the other manager meant to do it—but I do know that I have a pretty new purse for approximately 18% of the original retail price.
All because I asked.